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Register for Notifications from 911, Click Below

The CODERED alert system is now active in Bristol, Tennessee.  This system can be used for all types of emergency notifications to include suspicious activity in your area, an urgent be on the lookout message, a hazardous materials/air quality warning, water outage or contamination, a missing endangered child or adult, and urgent weather.   

Previously we used a system called Deltalert.  The Deltalert  - Emergency Notification System was recently purchased by Code Red.  We have changed our reverse emergency notification system to the Code Red effective April 19, 2013. 

The Code Red system is now being utilized to send warning notifications for residents and businesses in Bristol, Tennessee.

As it relates to severe weather, the Code Red system, in conjunction with the Outdoor Warning System, shall be activated for any tornado warning issued from the National Weather Service that includes Bristol Tennessee, or when there is a confirmed sighting in Sullivan County, which may affect the Bristol Tennessee area.  The system will not be activated solely based on severe storm warnings or unverifiable information. 
If you wish to register your telephone numbers, including your cell numbers, with this system to receive emergency and/or general messages.  Please click on the link below.  If you have previously registered on the Deltalert system, to ensure your information is in the new system and accurate, please register with the Code Red.  Once you register, the system will determine if it is a duplicate and will retain the most current registration only. 
When you register with Code Red, please enter the numbers displayed after your registration is completed in your cell phone.  By adding the Code Red numbers in your cell phone, when you receive a call, your phone will tell you it is Code Red calling and whether it is an emergency or general message. 
If you are a Bristol Tennessee city resident or you have a business in Bristol and you wish to OPT out of the system, you must contact Virginia Smelser, 911 Director at 423-989-5653 or



With all the buzz about texting, the Tennessee Emergency Communications Board is working with all the 911 Districts in the State to get ready for next generation 911.  The concept of the next generation 911 equipment includes receiving text messages, images, emails, and voice.  The State is estimating about 18 months or late 2013 before the Tennessee 911 Centers will be implementing this new equipment.  Until then....  make sure you dial 911 for emergencies!

Bristol Tennessee 911 Installing Next Generation 911 Equipment

April 2014

The Bristol Tennessee 911 and seven other 911 Districts in East Tennessee have jointly purchased the newest next generation 911 equipment.  The Districts purchased two main controllers that they will share.  By having two controllers, the eight East Tennessee District are providing a 911 system with built in redundancy at 1/8th of the cost to each District.  This is a huge cost savings and provides an even better 911 system for the area residents.  Washington County Tennessee, Johnson County, Tennessee, Sullivan County, Greene County, and Kingsport, Tennessee are already live on the new system.  Bristol Tennessee 911 expects to go live by mid 2014.  . 

Next Generation 911 Equipment Coming Soon
In January 2014, we will be installing our new Cassidian next generation 911 equipment.  Eventually this equipment will be connected to a new Tennessee statewide 911 network.  This new equipment, along with the new network, will provide better and more efficient service to our citizens.  In addition, this new system has several layers of redundancy to ensure that if a citizen dials 911, the call will connect and be processed.  We have not experienced any 911 outages in the City of Bristol for many years, and we have every intention of continuing that trend.

Console 3 & 4
Console 3 & 4

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Bristol Tennessee 911 * 801 Anderson St * Bristol * TN * 37620
423-989-5653 Business Office * 423-989-5718 Fax